At Aus Energy Store, we value customer feedback and are committed to resolving complaints fairly, efficiently and promptly.
If you have a complaint, you can contact us by:
- Phone: +61 414 422 921
- Email: support@auses.net
- Post: 58 Toongabbie Rd, Toongabbie NSW 2146
Please include your contact details, description of the issue, customer name and property address where applicable.
All complaints are acknowledged within 2 business days. We aim to resolve complaints within 10 business days.